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Questions? Contact support@AlbertJewelry.com
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company policy

Return Policy

Restocking Fee

All merchandise unless otherwise indicated may be returned within 14 days of receiving with a 5% restocking fee accompanying a sales receipt.

Return by Mail
In order to return merchandise by mail you must have a return authorization number or the package will not be signed for and sent back to the sender. Please call customer service to obtain a return authorization number.

Customer Liability

The customer is liable for fully insured shipping cost and taxes where they are applicable. Shipping charges are non-refundable.

Non-Refundable

There is no refund for custom made pieces except for special arrangement prior to purchase. Damaged items may not be returned.

 

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